Food and Feed Safety News

Announcing Our New Customer Portal


website-qbench-mockups2Announcing a New Customer Portal for
an improved customer experience.

Trilogy Analytical Laboratory is excited to share that our new Customer Portal is live!
The new online portal will be your one-stop resource for submitting samples, communicating with the laboratory and will allow you to access and download your results.   
Trilogy's new customer portal is cloud-based so you can easily log onto your account from any device that has internet access. 
Trilogy's Customer Portal will allow you to...
  • Submit samples online
  • View past sample submissions submitted via the portal
  • View and manage multiple site locations/divisions
  • View up-to-date sample statuses
  • Communicate directly with laboratory regarding your samples
  • View, download and print result reports
  • View and download invoices
Getting Started
  1. Navigate to
    or enter the customer portal through the homepage by following the prompts to Submit Samples.
  2. Login using unique email-specific credentials.
    Note: If you’re a new user to the portal or this is your first time logging in, contact Trilogy at and/or to be added to our system.

    After being set up in the system by Trilogy’s customer service team, you’ll receive a confirmation email that will contain a link to set your unique password.

    Click the blue Log In To Customer Portal button.


View or download the document below for more guidance and directions.

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